Maxime Chambreuil

Sunday February 19, 2012

Transcript of the 5 secrets of communication by Richard Greene

Max @ 15:10 | Filed under: Communication

#1 : Words, voice tone and body language

Words (7%)

  • Sensory specific, not abstract
  • User-friendly, not jargon
  • Tell stories, not downloading data

Voice Tone (38%)

  • Vary your voice tone
  • Vary your volume (loud/soft)
  • Vary your pace (fast/slow)
  • Vary your pitch (high/low)
  • Punc – tu – ate by words or by syllable
  • The pause
  • Increase your resonance

Body language (55%)

  • Shoulders up and square
  • Acknowledge the audience with eye contact
  • Express, speak with your hands
  • Mainly gesture down for emphasis
  • Mainly gesture within the shoulders
  • Listening is the most body language and communication tool
  • Listening = Receive – Pause/Digest – Respond
  • Listen in order to connect
  • Staying centered is key to peak performance and confidence

#2 : The lasered compelling message

What do you feel ?
What do you want ?

Repetition of the compelling message

#3 : The communication effectiveness continuum

  • AT = Performance / show off
  • TO = Presentation of lots of data
  • Engage in a conversation WITH your audience

#4 : The 4 languages

  • Visual : energy and excitement (it looks good)
  • Auditory : clear and attractive messaging (it sounds good)
  • Auditory digital : data and analysis (it delivers the good)
  • Kinesthetic : feeling and connection (it feels good)

#5 : Authentic passion

  • Ignite the fire within you before you speak to others
  • What is cool, intriguing and exciting about my subject ?
  • Be real
  • Be fully yourself
  • Be honest
  • Always be authentic
  • Sooner or later… lack of authenticity will reveal itself in your communication


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